News: ICT-related News

Consumer-facing artificial intelligence (AI) agents in the form of digital assistants and chat bots have enormous potential. They are ushering in a new era of interactive and personalized consumer engagement, bringing great value for advertising, marketing, and customer services.

With the integration of payments, intelligent agents could also provide an end-to-end shopping experience.…

The global telecom billing and revenue management market is expected to reach $14.2 billion in 2022 with a CAGR of 8% from $7.6 billion in 2014.

The factors that are favoring the market growth include, hastily growing telecommunication sector, deployment of innovative services and increasing number of customers, whereas factors such as quick growth of subscribers, network clogging,…

Alcatel-Lucent Submarine Networks and Nokia Bell Labs have set a new transmission record over a 6,600km single mode fiber for transoceanic cable systems.

The lab trial achieved a total transmission speed of 65Tbps using submarine grade dual band erbium doped fiber amplifiers.

The trial used Bell Labs' new probabilistic constellation shaping (PCS) modulation technology. PCS is…

IDI Billing Solutions has extended its partnership with, which will continue to leverage IDI’s CostGuard Billing & OSS to manage their service offerings, support retail operations, and grow their customer base.

iWireless is headquartered in Urbandale, Iowa, and is a partnership between T-Mobile USA and Iowa Network Services (INS). iWireless is the only regional carrier in Iowa to…

Ericsson has unveiled Ericsson Expert Analytics Release 16.1, which extends its Customer Experience Management (CEM) solution to multi-play networks.

The new release promises operators a holistic, 360-degree view of multi-play and fixed-line customer experience. The software-based solution will become available in the fourth quarter of 2016.

Ericsson Expert Analytics Release 16…