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Latest ICT news from the web

  • Antoine Machut, V1, 30 mai 2018, revue ppw et ds Julia Cagé, Nicolas Hervé, Marie-Luce Viaud, L'information à tout prix, Ina Editions, 2017. Cet ouvrage pose un problème éminemment actuel à propos de la production d'information. Quelle est la capacité des médias à produire de l'information originale alors qu'une énorme quantité d'articles est accessible au plus grand nombre rapidement et…
    Economic Papers on ICT on Saturday, 1 September 2018
  • Best Customer Service

    Celcom Axiata

    Smiles helped Celcom Axiata improve customer experience and win the Best Customer Service award.

    It begins with putting frontline staff in the shoes of the customers. “Everything else follows from there,” said Rene Werner, chief service and experience officer, Celcom Axiata.

    Celcom Axiata is going beyond numbers to improve…

    Telecom Asia News on Tuesday, 21 August 2018
  • Best Customer Service

    Celcom Axiata

    Smiles helped Celcom Axiata improve customer experience and win the Best Customer Service award.

    It begins with putting frontline staff in the shoes of the customers. “Everything else follows from there,” said Rene Werner, chief service and experience officer, Celcom Axiata.

    Celcom Axiata is going beyond numbers to improve…

    Telecom Asia News on Tuesday, 21 August 2018
  • Most Innovative Network Transformation Initiative

    4G Transformation (Ooredoo Myanmar)

    Digital transformation needs a reliable, fast and secure network. It is an area that Ooredoo Myanmar wants to excel in.

    So, the company is transforming its 4G network- an effort that won the Most Innovative Network Transformation Initiative award.

    The company is upgrading…

    Telecom Asia News on Tuesday, 21 August 2018
  • Malaysia's Axiata Group will book a non-cash impairment charge of 3.32 billion ringgit ($810.2 million) on the carrying value of its shares in Idea Cellular as a result of the upcoming Vodafone-Idea merger.

    In a filing to the Bursa Malaysia stock exchange, Axiata announced that it has unconditionally relinquished some of the rights under the agreement covering its 20% stake in Idea…

    Telecom Asia News on Tuesday, 21 August 2018